With the COVID-19 situation we are committed to prioritizing the health and safety of our customers, employees and their families. We are following the guidance and recommendations of public health officials in regards to best practices to do our part in continuing to slow the spread of this virus.
With these procedures as our guideline, our daily operations are as follows:
KINGSVILLE RETAIL BOUTIQUE
– Our Retail Boutique will be open to the public following current Provincial and Regional Health guidelines and procedures as of Monday, June 14th.
– Wine tastings will be offered on our Wine Patio. Please contact our Kingsville Retail Boutique directly by telephone at 519-733-6551 for our current tasting appointment availability and guidelines.
– At this time, we will not be resuming winery tours.
– Our Curbside Club pickup will continue to be offered. Orders may be placed by calling in or by choosing the online ‘Pick Up Kingsville’ option via our online Wine Shop.
– Store hours will be Monday through Saturday, 9am to 5pm and Sunday 11am to 5pm.
– Wine tastings may be booked 11am to 4pm.
PELEE ISLAND PAVILION
As with all endeavours of operating on an island in the middle of a Great Lake, the opening of our Pavilion on Pelee Island will take just a little more time as we work out all the details.
We hope to be able to share an update by or before our region’s proposed Step 1 update of June 14th. Until then, we will remain closed. When there is a change, we will update this notification, our social media and notify our email newsletter subscribers, please subscribe for updates.
KINGSVILLE CURBSIDE CLUB
Our Curbside Club pickup will continue to be offered. Orders may be placed by calling in or by choosing the online ‘Pick Up Kingsville’ option via our online Wine Shop.
Please call in to place your order to 519-733-6551 and to arrange a pick up time. Back up to the first garage door next to the retail parking lot, call to notify us of your arrival, and the garage door will rise allowing you to pick up your wine purchase. (There will be a sign). Contactless payment can be made with credit/debit card. We are unable to accept cash at this time. The warehouse will be open from Monday through Saturday 9am to 5pm, Sunday 11am to 5pm.
• Store hours will be Monday through Friday, 9am to 5pm and Sunday 11am to 5pm.
• Wine tastings may be booked 11am to 4pm.
ONLINE ORDERS AND DELIVERY
We are offering doorstep, contactless delivery. You, or a designated individual of legal drinking age, will be required to be home and to show identification through a window with regard to appropriate physical distancing. Please contact carrier with your tracking number (received via email from Fed EX) to determine order status. We thank you for your patience as we are unable to guarantee delivery turnaround times due to unprecedented circumstances as a result of COVID-19.
We thank you for your support and patience. We are continuing to monitor the situation closely and making the necessary changes as needed to operate responsibility.
Stay safe and thank you,
The Pelee Island Winery Team